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Refund Policy

 legal disclaimer:

The information, products, and content provided by BassButterBaits are intended for general informational and recreational purposes only.

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BassButterBaits makes every effort to ensure accuracy, but we do not guarantee that all content on our website, social media, or product packaging is free from errors or omissions. All fishing gear and tackle should be used responsibly and according to local laws and regulations.

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Use of our products is at your own risk. BassButterBaits is not liable for any direct, indirect, or consequential damages arising from misuse, personal injury, or property damage related to our products.

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By using our website or purchasing our products, you agree to this disclaimer and our full Terms & Conditions.

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For questions or concerns, please contact us.

Return Policy:

 

At BassButterBaits, we take pride in handcrafting high-quality lures designed to perform on the water. Your satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to help.

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Eligibility for Returns:

  • Returns are accepted within 30 days of the original purchase date.

  • Items must be unused, in original packaging, and in resalable condition.

  • Custom or made-to-order lures are non-returnable unless they arrive damaged or defective.

 

Damaged or Defective Products:

If your order arrives damaged or defective, please contact us within 7 days of receiving the product. We’ll gladly offer a replacement or a full refund. Include photos and a brief description to help us resolve the issue quickly.

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How to Start a Return:

  1. Email us at bassbutterbaits.com with your order number and reason for return.

  2. We will respond within 1–2 business days with instructions.

  3. Return shipping costs are the responsibility of the customer, unless the item was incorrect, damaged, or defective upon arrival.

 

Refunds:

  • Approved returns will be refunded to your original payment method within 5–7 business days of receiving the returned product.

  • Shipping fees are non-refundable unless the return is due to an error on our part.

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Exchanges:

Want to exchange for a different color, size, or style? Just follow the return process above and note your desired replacement. We’ll do our best to accommodate, subject to availability.

Questions?


We're always happy to help. Contact us at bassbutterbaits.com.

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